Please read the following Terms and Conditions ("Terms") carefully before placing any order from Amart. By accessing this Website or placing an order via phone, our Website, or mobile applications, you agree to be bound by these Terms.
We are Amart (www.amart.com.bd), your trusted online grocery partner.
Orders placed on Amart are subject to acceptance based on availability, location, payment, and system confirmation.
You agree that all goods ordered are for personal use and not for resale.
Age-restricted items may only be purchased by those of legal age.
You are responsible for safeguarding your account and login credentials.
We use secure protocols for order and payment processing but cannot be held liable for unauthorized access in the absence of negligence on our part.
Confirmation of order does not guarantee delivery—final acceptance depends on availability and logistics.
Amart reserves the right to communicate any changes or cancellations via SMS, call, or email.
Prices shown include applicable VAT and are subject to change without notice.
Final prices may vary due to product substitutions, weight differences, or market fluctuations.
Full payment is required before or at the time of delivery via cash, card, or mobile payments (e.g., bKash, Nagad).
All online transactions are processed via secure encryption technologies.
Delivery timelines are estimates only. Delays may occur due to weather, traffic, or other external factors.
Customers are responsible for ensuring someone is present to receive the delivery.
Failed deliveries due to incorrect information or unavailability may incur additional charges.
Not all locations may be serviceable; we reserve the right to cancel orders in such cases with prior notice.
6.1. Cancellations must be communicated immediately via our customer support.
6.2. Orders canceled before dispatch may be fully refunded.
6.3. In case of unavailable items or system errors, Amart may cancel the order and refund the customer.
6.4. If you receive wrong, damaged, or perished goods, you may reject them upon delivery.
6.5. Refunds are processed within 21 days to the original method of payment.
Amart may provide links to external websites for your convenience. We do not control or endorse these sites and are not responsible for their content or services.
We take customer feedback seriously. Please contact us at [Insert Contact Info]. Complaints older than 6 months will not be entertained.
You are solely responsible for maintaining the confidentiality of your Amart account. We are not liable for unauthorized account activity.
10.1. Amart shall not be liable for indirect, incidental, or consequential damages, including but not limited to lost profits or data.
10.2. We are not liable for delivery delays or website errors beyond our reasonable control.
10.3. Our liability is limited to the amount paid by you for the specific goods or services in question.
10.4. We do not guarantee uninterrupted access to our Website or that it will be free from viruses or other harmful components.
11.1. All transactions are conducted in Bangladeshi Taka (BDT).
11.2. We reserve the right to change or update these Terms without prior notice.
11.3. Use of automation or scraping tools on our Website is strictly prohibited.
11.4. If any provision in this Agreement is deemed invalid, the rest will remain enforceable.
Amart strives for product accuracy, but does not warrant that descriptions are error-free. Return policies apply as detailed on our Website.
All content on Amart's Website, including logos, text, images, and software, is protected by copyright and trademark law.
We are committed to protecting your data as outlined in our [Privacy Policy]. We do not sell your information to third parties.
By using our services, you agree to receive communications, including marketing messages. You may opt out at any time.
Amart reserves the right to amend these Terms at any time. Material changes will be communicated on our Website or by direct notice.
You confirm that you are of legal age to enter into contracts and use Amart's services.
Any disputes will be resolved through amicable mediation or arbitration in accordance with Bangladeshi law.
Amart is not liable for service failures due to events beyond our control (natural disasters, strikes, internet outages, etc.).
Prices shown are subject to market fluctuations and may change without prior notice.
In case of pricing errors, Amart may cancel the order or adjust the amount.
If MRP is lower than listed, a refund or replacement will be offered.
For questions, complaints, or assistance: