Help & Support

We're here to help you with any questions or issues you may have.

Get in Touch

Choose the best way to reach us

Phone Support

Speak directly with our support team

01785250717
24/7 Available

Live Chat

Get instant help through live chat

Start Chat
Response within 2 minutes

Email Support

Send us your questions via email

support@amart.com.bd
Response within 4 hours

How Can We Help?

Find help for common issues and questions

Order Issues

Problems with your orders, missing items, or delivery issues

Missing Items
Wrong Products
Order Cancellation
Delivery Problems

Payment & Billing

Payment problems, refunds, and billing inquiries

Payment Failed
Refund Status
Billing Questions
Payment Methods

Account Help

Account creation, login issues, and profile management

Login Problems
Password Reset
Account Settings
Profile Update

Delivery Support

Delivery scheduling, tracking, and location issues

Delivery Tracking
Schedule Change
Address Update
Delivery Areas

Quick Actions

Manage your account and orders

Order History

View your past orders

Payment Methods

Manage your payment options

Delivery Addresses

Update delivery locations

Account Settings

Manage your account preferences

Operating Hours

Monday - Friday8:00 AM - 10:00 PM
Saturday9:00 AM - 10:00 PM
Sunday10:00 AM - 8:00 PM
Holidays10:00 AM - 6:00 PM

Emergency Support

For urgent issues like food safety concerns or delivery emergencies, contact us immediately.

Emergency Hotline: 01785250717
Available 24/7 for urgent matters

Still Have Questions?

Check out our comprehensive FAQ section for quick answers to common questions.